Return & Exchange
Thank you for shopping at Hottlory.
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page.
Our return policy lasts 30 days from the day you received your order. If 30 days have gone by, unfortunately, we can't offer you a refund or FREE exchange.
Returns Condition
-Lasts 30 days from the day you received your order.
-Items must be unused, undamaged, and in original packaging with all the original labels, ensure that all articles in the package are intact!
-Please contact our Customer service at hottlory@vipservice.vip to get the return address and don't return the item to the address listed on our website.
Sale items and Free shipping are eligible for exchanges only!
Free Exchanges the USA only(if applicable):
We only replace items if they are defective, damaged, too small or too big. If you need to exchange it for the same item, send us an email at hottlory@vipservice.vip.
Once we have received the returned package, we will send email notification and arrange an exchange or a refund within 7 business days. (Refunds do not include shipping)
Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page.
Our return policy lasts 30 days from the day you received your order. If 30 days have gone by, unfortunately, we can't offer you a refund or FREE exchange.
Returns Condition
-Lasts 30 days from the day you received your order.
-Items must be unused, undamaged, and in original packaging with all the original labels, ensure that all articles in the package are intact!
-Please contact our Customer service at hottlory@vipservice.vip to get the return address and don't return the item to the address listed on our website.
Sale items and Free shipping are eligible for exchanges only!
Free Exchanges the USA only(if applicable):
We only replace items if they are defective, damaged, too small or too big. If you need to exchange it for the same item, send us an email at hottlory@vipservice.vip.
Once we have received the returned package, we will send email notification and arrange an exchange or a refund within 7 business days. (Refunds do not include shipping)